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Privacy Policy for Aura Lens
Effective Date: 01-01-2020

At Aura Lens, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address.

  • Payment Information: Credit/debit card details, billing address (processed securely via our payment partners).

  • Prescription Information: Vision correction details required to fulfill your contact lens order.

  • Technical Information: IP address, browser type, device information, and pages visited.

  • Cookies and Tracking Data: Used to enhance user experience, marketing, and analytics.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your order, promotions, or updates.

  • Verify prescriptions in accordance with applicable regulations.

  • Improve our website and customer service.

  • Prevent fraud and ensure website security.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Payment processors, shipping companies, IT support.

  • Healthcare Professionals: To verify and validate your contact lens prescription, if required.

  • Legal Authorities: If required to comply with the law or protect our rights.

4. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data.

  • Correct inaccurate or outdated information.

  • Request deletion of your data.

  • Opt-out of marketing communications at any time.

To exercise these rights, contact us at: [auralens.co@gmail.com]

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. All payment transactions are encrypted using SSL.

6. Cookies

Aura Lens uses cookies to personalize content, remember your preferences, and analyze website traffic. You can manage your cookie preferences in your browser settings.

7. Children's Privacy

Aura Lens does not knowingly collect data from children under the age of 13. If we become aware of such data, we will delete it promptly.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us at:

Aura Lens
Email: auralens.co@gmail.com
Phone: +923348999932
Address: 32km Ferozpur Road, Lahore